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About Care.com
Care.com is a shopper tech firm with coronary heart. We’re on a mission to unravel a human problem all of us face: discovering nice look after those we love. We’re mothers and dads and pet mother and father. We have now mother and father and grandparents so we perceive that everybody, in some unspecified time in the future of their lives, may use a serving to hand. Our tradition and our merchandise replicate that.
Right here, entrepreneurs, self-starters, staff gamers, and massive thinkers unite behind a standard trigger. Right here, we’re making use of knowledge analytics, AI, and the newest applied sciences to unravel common issues and join folks in new methods. Should you like having autonomy, when you thrive on collaboration and constructing new issues, and when you’re all about utilizing your expertise for good, Care.com is the place for you.
What Your Days Will likely be Like:
This place will assist the Senior Care Planning Crew by offering cellphone protection throughout the afternoon/ night weekday hours and triaging calls. This place may even require the person to vet and credential a number of senior care supplier varieties in addition to further administrative duties.
What You may Be Working On:
- Present afternoon/ night cellphone protection for the Senior Care Planning staff and triage incoming instances to Senior Care Advisors. Triage and schedule instances electronic mail requests as effectively.
- Make the most of inner databases to search for purchasers to find out new or pre-existing accounts. Information new purchasers with registering for his or her advantages.
- Enter supplier knowledge into Salesforce for certified and unqualified suppliers.
- Ship out surveys as assigned to [email protected] workers who make the most of the SCP service.
- Different administrative duties and duties as assigned.
What You may Have to Succeed:
- Glorious organizational expertise, extremely detail-oriented, and a capability to speak successfully, each orally and in writing
- A house work surroundings conducive to taking cellphone calls
- Snug and proficient with expertise, which incorporates a number of databases, Microsoft Phrase and Microsoft Outlook; Salesforce expertise a plus
- Extremely versatile and in a position to work calmly below strain and problem-solve conditions. Talk proactively with the staff to make sure high quality providers.
- This place would require working 3-Eight pm EST Monday via Friday.
Expertise/Training:
Administrative Expertise: 1-2 years most well-liked
Training: Bachelor’s Diploma most well-liked however not a should
**Care.com helps various households and communities and seeks workers who’re simply as various. As an equal alternative employer, Care.com acknowledges the ability of a various workforce and encourages functions from people with various experiences, views, and backgrounds.**
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Firm Overview:
Accessible in additional than 20 international locations, Care.com is the world’s main platform for locating and managing high-quality household care. Care.com is designed to satisfy the evolving wants of at present’s households and caregivers, providing every little thing from family tax and payroll providers and customised company advantages packages protecting the care wants of working households, to innovating new methods for caregivers to be paid and acquire skilled advantages. Since 2007, households have relied on Care.com’s industry-leading merchandise—from youngster and elder care to pet care and residential care. Care.com is an IAC firm (NASDAQ: IAC).
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