Friday, June 9, 2023

Perry County dispatch back online after communication outage


HAZARD, Ky. (WYMT) – When the car bomb went off in Nashville, a number of dispatchers in Kentucky discovered their communications down.

Missy Blair is with Perry County 911 and he or she says when that occurred it created a problem for dispatchers when it got here to quick care.

“We needed to soar into motion in a approach completely different way of thinking to ensure that our communication have been no less than purposeful for the residents who wanted assist, might get somebody to them and assist them,” Perry County 911 Director Missy Blair stated.

Blair says no emergencies occurred throughout their time offline.

“If we’re getting so many calls at one time that they’re not all capable of come by way of, they’ll roll over a whole lot of occasions to a different company. That company can take the knowledge after which get it to us in order that we will go forward and dispatch the emergency,” Blair stated.

Blair says she couldn’t be prouder of the staff she works with.

“Now we have licensed skilled dispatchers that I couldn’t brag on sufficient in Perry County. Now we have an excellent household that simply soar in and do what must be achieved to get the residents of Perry County the assistance they want,” Blair stated.

Blair additionally says the transition again has gone easily.

“We’re all very happy that we’re simply capable of do our regular job as a substitute of all the additional work that’s mixed when we have now to leap there and do the additional work,” Blair stated.

Blair says Perry County 911 will at all times be ready in case communications go down once more.

Copyright 2020 WYMT. All rights reserved.


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