LOS ANGELES & PORTLAND, Maine–(BUSINESS WIRE)–Emburse, a worldwide chief in expense administration and accounts payable automation options, has been awarded IDC’s SaaS Award for CSAT (buyer satisfaction), within the Journey and Expense class.
IDC’s buyer satisfaction award program, the IDC SaaS & Cloud CSAT Awards, acknowledges main distributors in every software market who obtain the best buyer satisfaction scores based mostly on IDC’s SaaSPath and Trade CloudPath surveys. SaaSPath and Trade CloudPath are world surveys that together cowl roughly 4,000 organizations throughout all geographic areas and firm sizes, the place clients are requested to charge their vendor on greater than two dozen totally different buyer satisfaction metrics.
“Emburse is a customer-first firm, and the mindset throughout the group is to create services and products that present probably the most enterprise worth and very best person expertise,” mentioned Eric Friedrichsen, chief govt officer at Emburse. “We see the outcomes of those efforts each day in our buyer suggestions, and it’s extremely gratifying for this to be acknowledged by a company as properly revered as IDC. This award is devoted to the onerous work and dedication throughout our whole staff, from the designers and engineers who allow us to take care of our speedy innovation, to the shopper success and help groups who assist ship a superior expertise.”
“IDC collected and analyzed buyer satisfaction scores for greater than 200 software program suppliers throughout 15 totally different enterprise software markets,” mentioned Eric Newmark, program vice chairman – SaaS, Enterprise Apps, Trade Cloud, and Digital Commerce at IDC. “Clients rated their SaaS supplier on greater than two dozen metrics, together with classes like ease of use, performance, buyer help, and person expertise. Emburse scored very extremely inside the Journey and Expense market and needs to be very pleased with this achievement.”
Learn extra about IDC’s evaluation of Emburse’s options here.
Emburse humanizes work by empowering enterprise vacationers, finance professionals and CFOs to remove guide, time-consuming duties to allow them to give attention to what issues most.
Emburse brings collectively a number of the world’s strongest and trusted expense and AP automation options, together with Abacus, Captio, Certify, Chrome River, Nexonia and Tallie. The corporate’s modern choices, that are uniquely tailor-made for particular industries, firm sizes, and geographies, are trusted by greater than 4.5 million customers in additional than 120 international locations.
Over 14,000 clients, from start-ups to world enterprises, together with Boot Barn, Grant Thornton, Telefónica, Lufthansa Techniques, and Toyota depend on Emburse to make sooner, smarter choices, empower enterprise vacationers to recapture misplaced nights and weekends spent doing tedious expense administration, and assist make customers’ lives – and their companies – higher.
For extra data on Emburse, go to emburse.com, name 877-EMBURSE, or comply with the group’s social channels at @emburse.